Almost all corporations today provide mobile devices - smart phones, iPad, etc. to employees. The question is ‘Are they used for more than just phones, email, Facebook and Twitter?’ There are many business applications for which these devices can be used that increase the value to the business and improve business efficiency and performance.
Here are some types of business applications that can add value to the operation.
1. Key Performance Indicators (KPI), business alerts, and other business information displayed via mobile device. This could be any piece of key information that is important to executive management in monitoring business activity. Some examples are:
- Daily sales
- Cash balances
- Key project alerts
- Profitability by key customer
- Manufacturing statistics
- Crop ratings for agriculture
2. Purchase order/requisition entry and approval. One of the key reasons that company’s have for not using electronic purchase orders is that it is inconvenient to be at a computer when making a purchase. For industries in which employee’s that need to make purchases and do not easily have access to a computer providing a mobile device application to create and approve purchase orders greatly enhances the efficiency of the company and the AP department.
3. Purchase Order receipt - for companies such as construction or agriculture that receive product deliveries in locations without computer access, the ability to receive PO via mobile devices reduce manual data entry and provide more accurate inventory control.
3. Delivery orders and authorizations for product delivery companies. Many companies that deliver product such as food, uniforms, beverages, etc. or provide on-site service such as plumbers, HVAC repair, electronic repair, still print the delivery orders daily for drivers. Once the product is delivered the customer signs the paper order and often companies then scan those documents into a system for access by customers. By downloading the orders to mobile devices the addresses can be input to GPS automatically for directions, the actual cost of the delivery or service calculated on the mobile device, customer authorization recorded and the completed order uploaded to the corporate ERP system and made available to customer facing applications. All this is done with no data entry which can significantly reduce time and cost.
4. Customer Orders. Company’s with sales reps that take orders in the field the entry of the order and contract signing can be competed on the mobile device.
5. Customer facing applications - many companies have already added the applications that are already available on the web to mobile devices.
These are just a few ideas on how to use mobile devices to improve corporate efficiency. If you would like your organization’s systems reviewed and opportunities for mobile device applications identified, contact me at 818-709-6583 or by email firstname.lastname@example.org